Looking to discuss your money questions with a pro? Accredited / Certified Financial Coaches are available to help you! STEPS TO CONNECTING LIVE WITH A FINANCIAL COACH1. Contact our live helpline at (408) 987-5653.Coaches are available 8am - 7pm CT, Monday through Friday (excluding major US holidays)2. Provide basic information such as name, phone number, etc.3. Provide your benefit ID number and sponsor organization for verification.4. Begin discussing your questions right away with a certified/accredited financial coach.