Looking to discuss your money questions with a pro? Accredited / Certified Financial Coaches are available to help you! STEPS TO CONNECTING LIVE WITH A FINANCIAL COACH1. Contact one of our EAP Representatives at (888) 555-5555.2. Provide basic information and request a FINANCIAL REFERRAL. Coaches are available 8am - 7pm CT, Monday - Friday (excluding major US holidays)4. You will then be transferred and can discuss your questions right away with a certified/accredited financial coach. Appointments are also available.